MEP Emart

FAQ

MEP Emart is a b2b ecommerce solution for businesses to build, manage and operate their online store. MEP emart is a complete solution to facilitate your business without any headache. Few Questions to make the decision easy.

SAAS stands for Software as a service. A software or a platform provided as services is denoted as SAAS.

SMB stands for small and medium-sized businesses. Our platform is suitable for businesses who are into MEP such as suppliers, distributors, retailers, wholesalers, stockiest, master distributors, manufacturers, and system integrators. 

Digital transformation is the process of using digital technologies to create new or modify existing business processes, culture, and customer experiences to meet changing business and market requirements. MEP Emart has four essential components of digital transformation – revamp manual processes, restructure business operations, realign relationships with customers and gain transparency for your business, your employees, investors & auditors.

The ultimate digital transformation goal is to increase profitability. It can be achieved by optimizing the process and attracting more leads or customers. MEP emart helps businesses with both; MEP Emart reduces manual data entry and breaks the silos between different data storage in your company.

We offer Technical and Functional training sessions held onsite or online. Additionally, we have detailed “Tutorials” section, which provides step by step info graphics use of every section of MEP Emart platform.

This platform was specially built for MEP suppliers, distributors, retailers, wholesalers, stockists, master distributors, manufacturers, and system integrators, taking into account all your major challenges.  

  • MEP Emart is secure, and flexible platform built to solve B2B real-world challenges from the ground up – meaning you can focus on your products and sales more, and web development less.
  • Functionality is limitless and you’re never dependent  to a developer.
  • In total, the ownership cost is less than one third.
  • The platform supports and enhances your existing sales and marketing teams, with a powerful CRM & ERP giving out-of-the-box reporting, segmentation, and automation.
  • Once migrated to MEP Emart, you can be confident the platform will never limit your growth, offer personalized experiences to your customers, provide rich integration opportunities due to the extensive set of backend and front end APIs, SEO friendliness and is secure and stable.

We provide training, tutorials documentation, on-demand onsite and online support. However, tickets can be generated directly from back end platform,

The most common challenges that we see today include:

  • Covid 19 pandemic – there is significant impact of COVID-19 had on SMB businesses, as per report more than 40% small size business’s has been closed,  
  • Change management – incorporate and adopt new technology tools 
  • Lack of experience in selling online and the inability to manage an eCommerce store for their customers
  •  Inability to provide B2B buyers the experience and workflows they require. 
  • Considerable manual work uploading and updating customer, product and order data
  • Data exists in silos preventing organizations from leveraging automation and cost efficiencies. 
  • Inability to follow the customer journey and optimize it for the best possible customer experience. 
  • The inability of legacy platforms to function at a large scale with optimal performance.
  • Inability to localize experiences based on customer geolocation.  
  • Limited integration possibilities of their current systems and solutions.

Just basic to moderate computer skill is necessary to operate the software, user need to follow the tutorials step by step and your online store is ready.

Yes, we will provide a detailed demo before you decide to move forward,

As soon as the user is able to enter data, product, catalogue into the software and transform it to a new tool, the answer is “In No Time”, but if several staff are working together it may take between 30 – 150 working hours.

If you still have questions, please contact us

Start your Online B2B E-Commerce store with MEP Emart.

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